Help

You can find the answers to most questions right here. For anything else, please get in touch, we’re always happy to help!

Where is my order?

You can check the status of your order here.

Note: all our items are custom-made, then dispatched on your chosen delivery service. In total, please allow 6-10 business days to receive your order.

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How do I return an item?

In the unlikely event that you receive an damaged/misprinted item, you may return

Before you return an item, please be sure to request and include a Returns Number.

Start a return

Refunds usually take 4-5 working days from can take up to 21 days to show in your account.

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Can I change or cancel my order?

All our items are custom-made, so once production starts, unfortunately there is no way to change or cancel your order. If you've made mistake or changed your mind, we suggest you get in touch urgently!

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Where can I find the tracking information for my orders?

All tracking numbers can be found in the shipping notification emails we send out, as well as on your account dashboard. Please keep in mind the tracking information may not reflect any action for up to 24 hours after issue. If it has been more than 24 hours since you received a shipping notification and the tracking still reflects no action or movement, feel free to get in touch.

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Why are items custom-made?

All our items are custom-made to order. This has some drawbacks, but many benefits too!

On the downside, you'll have to wait a little longer for your items and unfortunately, they cannot be cancelled or returned; unless they're in some way damaged or defective. So please take extra care with respect to sizing.

On the upside though, we can offer you a huge variety of contemporary designs and even fulfill special requests. There's less-waste too, which is better for the environment and rarely, if ever, will we run out of stock.

Being custom-made also helps you stand out from the crowd. You're far less likely to see someone else wearing the same design, unless you want them too of course!

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Where do you ship to?

Our European manufactured products may be shipped to the following countries:

Europe: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Vatican City.*

Worldwide: Armenia, Azerbaijan, Bahrain, China, Georgia, Hong Kong, Indonesia, India, Israel, Japan, Jordan, Kazakhstan, Korea, Kuwait, Kyrgyzstan, Lebanon, Macao, Malaysia, Mongolia, Oman, Pakistan, Philippines, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Qatar, Anguilla, Antigua and Barbuda, Argentina, Brazil, Chile, Colombia, Dominica, Greenland, Jamaica, Paraguay, Peru, Suriname, Uruguay, Venezuela, Benin, Botswana, Cameroon, Cape Verde, Congo, Egypt, Eritrea, Ghana, Kenya, Mali, Mauritius, Morocco, Mozambique, Namibia, Nigeria, Seychelles, South Africa, Tanzania, Tunisia.*

*This list will expand to include other countries over time!

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What’s the average delivery time?

For European manufactured products shipping within the EU, please allow 5-business days, but keep in mind delivery is usually faster!

For orders shipped to non-EU regions please allow 10-20 business days.

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If you still have questions, visit our help section or get in touch.